At cyclingforuniversity.com, we are committed to providing our customers with a seamless and efficient shipping experience. Below, you’ll find information on estimated delivery times, free shipping, international shipping, and returns.
Estimated Delivery Time: All of our products are custom-made, which means it takes 1-3 business days to produce them. After production, please allow an additional 9-17 business days for your order to arrive at your doorstep. In total, you can expect your order to take 12-20 business days to arrive after placing your order.
Free Shipping: We believe that shipping should be a part of the overall shopping experience, not an additional cost. As such, we offer free standard shipping on all products from our store.
International Shipping: We ship our products to more than 100 countries around the world. When you checkout, you’ll have the option to select your country and see if we ship to your location. Please note that international shipping rates may vary depending on the destination and package weight.
Returning an Order:
If you’re not satisfied with your order, please don’t hesitate to reach out to our customer service team. We strive to make returns as hassle-free as possible. Here are some scenarios where we’ll re-ship the order to you without any additional charges:
- If we shipped the wrong style or size to you.
- If an item was broken during transit.
To initiate a return, please ensure that your returned merchandise meets the following requirements:
- The items must be unworn with all original tags attached (including security tags, if applicable).
- The items must be returned in their original packaging.
Please note that returns that do not meet these requirements may not qualify for a refund. If you have any questions or concerns about our return policy, please don’t hesitate to contact us.
Additional Information: In the unlikely event that we make an error with your order, please let us know as soon as possible so we can rectify the situation promptly. Our goal is to ensure that every customer has a positive experience shopping with cyclingforuniversity.com. If you have any further questions or concerns about our shipping policy, please don’t hesitate to reach out to our customer service team.
By ordering from our store, you acknowledge that you have read and understood our shipping policy. We appreciate your business and look forward to serving you in the future.
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